Foundation Repair Columbia SC is a referral website for homeowners in Columbia, SC, and the surrounding Richland and Lexington County area. This page shows where a concern should go, depending on whether it is about our website or about a foundation repair company.

About this website. If a page is wrong, confusing or unfair, or you are not happy with how we handled your request, tell us through the contact form and add "website question" to your message. Say what happened and roughly when. We read every complaint and look into it.

About a foundation repair company. The company that got your request is a separate business. We do not employ it, direct its work or set its prices. Raise a problem with an estimate, a repair, a worker's conduct or a warranty with that company first, in writing, and include dates and photos. Keep copies of the contract, the estimate and all receipts.

If the company does not resolve it, you still have places to turn. The SC LLR Residential Builders Commission is the state body that licenses residential builders and registers specialty contractors in South Carolina; its website is llr.sc.gov. Licensed professional engineers fall under the South Carolina State Board of Registration for Professional Engineers and Surveyors, which is also part of SC LLR. South Carolina's Unfair Trade Practices Act makes unfair or deceptive business practices unlawful, and your own attorney can explain what it may mean for you.

Letting us know. Even when a complaint belongs with the company, we want to hear about it. A pattern of problems weighs on whether we keep sending requests to that company.

This page does not limit any right you hold under South Carolina law, which governs this policy.